Futurist Keynote Speaker Patrick Dixon -Future Trends: 15m users, Futurist speaker videos of keynotes. Ranked one of 20 most influential business thinkers.

Future of Retail in Europe, India, China, America, Africa - mergers and mega scale. Future of physical retail and online retail. Lessons for retail in emerging markets. Futurist Retail Keynote - VIDEO / POST

Dr Patrick Dixon, YouTube Futurist Keynote Speaker - Recent Futurist YouTube Videos - Keynote Speaker

70% of UK retail spend is captured by only 7-8 companies. 50% of all EU retail spend is captured by only 10 retailers. The future of retail is massive scale and consolidation - farming, clothing, fast moving consumer goods, digital and so on - warehousing, logistics, supply chains, giant stores etc. Truth is that most retail outlets in the world are in emerging markets where 85% of all retail customers live, and 99.5% of them are the size of a shipping container or smaller, much smaller if you include informal street traders. We can debate about the speed of the trend or how far consolidation will go but Europe is pointing the way ahead. Of course the upside is astonishing efficiency which means lower prices usually, but the downside is lack of choice. Take bookselling: outside of major chains, there are few book outlets today in Europe, and most of them are small. But big chains only have limited shelf space so only a fraction of the 200,000 new titles in the UK each year will ever make it to a supermarket shelf. The rest will mostly have to fight online for attention of readers. Books are one thing, but fashion is quite another. If you wander into Shopping Malls from Beijing to Rio de Janeiro you find the same thing: almost identical chains selling identical range of items. Same in airport Duty Free areas globally. So shopping is becoming very boring - an additional factor driving online sales and further contraction in traditional retail outlets.

Read more: Future of Retail in Europe, India, China, America, Africa - mergers and mega scale. Future of physical retail and online retail. Lessons for retail in emerging markets. Futurist Retail Keynote - VIDEO / POST

Future of Banking and Payments - Futurist keynote on financial services - banking scale, bank legacy systems, banking cybersecurity threats and customer expectations in retail banking - BANKING TRENDS VIDEO / POST

Dr Patrick Dixon, YouTube Futurist Keynote Speaker - Recent Futurist YouTube Videos - Keynote Speaker

Comment after Future Banking keynote for Wolters Kluwer in Portugal: Expect radical changes in banking, driven by emotion as well as tech. For example in Germany, % of economy traded online is only 25% of that in the UK because of differences in trust re online payments. Expect loads more bank mergers: only 2 mobile phone operating systems in world; 2 major airline builders; 6 major auto companies BUT 26,000 banks / credit unions, while costs spiral / bank with regulation, cybersecurity etc. Major challenge to mergers will continue to be legacy systems since 97/100 largest banks globally still using cobol-based 1980s type systems on IBM hardware, costing on AVERAGE $100m to maintain EACH, with massive headaches to integrate to or more such dinosaurs after every merger or acquisition. Comment after keynote on future of banking for Wolters Kluwer. Comment after Future Banking keynote for Wolters Kluwer in Portugal: Expect radical...

Read more: Future of Banking and Payments - Futurist keynote on financial services - banking scale, bank legacy systems, banking cybersecurity threats and customer expectations in retail banking - BANKING TRENDS VIDEO / POST

Future of Heat and Power in Cities in race towards zero carbon - how our world will migrate from traditional gas boilers - one of greatest emitters of CO2. Central heat and power (CHP) Futurist keynote at Euroheat and Power event - VIDEO of entire keynote

Futurist Keynote Speaker: Posts, Slides, Videos - Future GreenTech, Sustainability Keynote Speaker

Here is the video of my keynote for Euroheat and Power Congress.

The theme was next generation green tech innovation:  

how to transform heating of homes, factories, offices, hospitals and schools using combined heat and power (CHC) units, district heating units.

Futurist keynote speaker on green tech and innovation to help us respond to the climate emergency.

Read more: Future of Heat and Power in Cities in race towards zero carbon - how our world will migrate from traditional gas boilers - one of greatest emitters of CO2. Central heat and power (CHP) Futurist keynote at Euroheat and Power event - VIDEO of entire keynote

How to stay close to customers! Simple step costs nothing, creates magic and customer engagement. How to build trust and win contracts. Futurist keynote VIDEO / POST

Futurist Keynote Speaker: Posts, Slides, Videos - Future Marketing Keynotes, Mobile,Digital Consumer

Secret of customer engagement.  "Change how you communicate. Phone and email is a waste of time if you want to build trust and be part of the customer's "family". Text really matters - keep really close, share personally, be a friend, become a trusted confidant and advisor, and you are already most of the way to closing a major deal, over competitors who have only an email relationship."  

One in three people in the UK only use phone calls to speak to their parents.  They are most likely to send texts to partners and WhatsApp messages to friends.  Most people find social media more convenient than talking on the phone, yet most companies are lagging far behind in how they communicate to customers and their teams. 

Read more: How to stay close to customers! Simple step costs nothing, creates magic and customer engagement. How to build trust and win contracts. Futurist keynote VIDEO / POST