How to Communicate Bad News to Customers. Crisis management - example from logistics and supply chains disruptions. TRUST REALLY MATTERS. Act FAST, be transparent, keep clients updated, work together to find solutions. Logistics keynote speaker

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

If your business is hit by a crisis, ALWAYS let your customers know what is happening and do it FAST.

The worst thing in the world is for an important client to learn about an event from the media or someone else other than you.

This principle of open, clear, concise, accurate, instant information is absolutely key to maintaining trust when things start to go wrong.

Let your clients know what is happening, why, what you are doing about it immediately and when the next update will be.

This applies in logistics and supply chain management but also in every other sector, whether manufacturing, oil and gas, retail, construction, aviation, hospitality, banking, insurance and so on.

Within seconds a bad story can become a destructive hurricane unless you are seen to respond rapidly, responsibility, with empathy and humility.

Patrick Dixon is a keynote speaker on logistics and supply chain management, as well as delivering keynotes for every other industry, including issues relating to brand protection and reputational risks. Questions and answers at Seminarium Chile.

* "How AI Will Change your life - A Futurist's Guide to a Super-Smart World" - Patrick Dixon's latest book on AI is published in September 2024 by Profile Books.  It contains 38 chapters on the impact of AI across different industries, government and our wider world, including chapters on the future impact of AI on logistics, using AI to improve supply chain management. And the impact of AI on innovation. 

Read more: How to Communicate Bad News to Customers. Crisis management - example from logistics and supply chains disruptions. TRUST REALLY MATTERS. Act FAST, be transparent, keep clients updated, work together to find solutions. Logistics keynote speaker

Future of Manufacturing 4.0 + Industry 4.0. Automation, robotics, AI, Big Data and Internet of Things. Impact on manufacturing, logistics and supply chain. Factory visit to Serge Ferrari (make roofing membranes) before Futurist keynote by Patrick Dixon

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Comment on visit to Serge Ferrari factory.

They make a stunning range of membranes for things like canopies over concert halls or football stadiums. It's easy to get swept along by a story about high-tech, digital controls. automation and robotics but the future of manufacturing is also about inspiring people to achieve new levels of excellence and performance, reliability and cost control. Yes we need all these digital tools, but you still need people to design, install, monitor and manage, and that means motivating high performance teams every day to make the difference.

"I always enjoy factory visits - the physicality of it all is exciting, with perfection the constant goal, every time, without interruption in a continuous process which is always astonishing to watch".

Read more: Future of Manufacturing 4.0 + Industry 4.0. Automation, robotics, AI, Big Data and Internet of Things. Impact on manufacturing, logistics and supply chain. Factory visit to Serge Ferrari (make roofing membranes) before Futurist keynote by Patrick Dixon

Future Industry 4.0 - manufacturing trends in 2030. Robotics, automation, AI in 2030, future of manufacturing technology, future of manufacturing engineering, logistics, supply chains - manufacturing keynote by Futurist speaker - VIDEO

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Future of Industry 4.0, future manufacturing trends, logistics and supply chain - latest technologies and future of manufacturing in 2030. Comment at BEMAS innovation / maintenance / asset management awards.

Celebrating improvements in reliability and efficiency, future of manufacturing engineering, manufacturing technology innovation, maintenance. Predictive maintenance schedules.

How to use artificial intelligence to predict factory failures. Industry examples in energy, book printing, telcos. Infosys predictive analytics - using microphones and analysing sound patterns to predict imminent catastrophe and risks on oil rigs.

Read more: Future Industry 4.0 - manufacturing trends in 2030. Robotics, automation, AI in 2030, future of manufacturing technology, future of manufacturing engineering, logistics, supply chains - manufacturing keynote by Futurist speaker - VIDEO

10 Truths about Brexit - cut through the media nonsense and political posturing. Why longer term impact will be less than many think. How border issues between UK and Ireland will be resolved - in event of a No Deal Brexit. ARTICLE

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Many of my previous predictions have turned out to be correct as of September 2018: for example no immediate economic meltdown, fall in currency leads to rise in exports and so on.  

Here is a common sense view of what is likely to happen in the event that the EU and UK fail to achieve an agreement before the UK leaves the EU.  

1. The pound will fall further against the Euro

This will make all exports of goods and services even more affordable for other nations to buy, and will make imports even more expensive.  If the pound falls a further 10% post Brexit, then the total fall since the vote to leave will be 25%.

2. EU import taxes will be almost irrelevant to UK exports

Let us take an average tax of 5% on any UK goods imported into the EU from the UK, and the other way round.  How much impact would that actually have when you take the new exchange rate into account?

British goods will be net 20% cheaper for French or German people to buy than before.  That's huge by any measure.

French and German goods will be net 30% more expensive for British people to buy.  Even more significant.

Net impact: far greater on companies exporting to the UK.  In any case, the rest of the world takes more UK goods than the EU, and the EU is rapidly falling as an export destination.

Read more: 10 Truths about Brexit - cut through the media nonsense and political posturing. Why longer term impact will be less than many think. How border issues between UK and Ireland will be resolved - in event of a No Deal Brexit. ARTICLE

7 keys to success in logistics and supply chain business. Summary of "Future of Logistics and Supply Chains" Keynote by Patrick Dixon, Futurist Keynote Speaker for Seminarium, Chile - VIDEO

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

HERE ARE 7 KEYS TO FUTURE GROWTH OF YOUR LOGISTICS AND SUPPLY CHAIN BUSINESS 1. AGILE LEADERSHIP 2. EXPECT MORE ECONOMIC CHAOS - NEXT 2 YEARS 3. SOME TRENDS WILL BE VERY RAPID - PREPARE NOW 4. EMERGING MARKETS WILL DRIVE GLOBAL GROWTH 5. FUTURE WILL BE PARTNERSHIP, COLLABORATION 6. FOCUS ON LOCAL RELATIONSHIPS IN SAME REGION 7. DRIVE ENERGY EFFICIENCY, REDUCE CARBON EMISSIONS Patrick Dixon, Futurist keynote speaker at Seminarium Chile

* "How AI Will Change your life - A Futurist's Guide to a Super-Smart World" - Patrick Dixon's latest book on AI is published in September 2024 by Profile Books.  It contains 38 chapters on the impact of AI across different industries, government and our wider world, including chapters on the future impact of AI on logistics, using AI to improve supply chain management. And the impact of AI on innovation.

Read more: 7 keys to success in logistics and supply chain business. Summary of "Future of Logistics and Supply Chains" Keynote by Patrick Dixon, Futurist Keynote Speaker for Seminarium, Chile - VIDEO

Small things often have the greatest impact for customers, often cost very little or can even save huge amounts of cost. Logistics and supply chain example - fill empty trucks on return runs (40% of all road freight). Futurist Keynote Speaker VIDEO

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Pay attention to details that competitors miss.

How to make the difference, grow profits and win market share.

Example: how craze to drive empty trucks around Europe on return trips. Simple issue to solve and would make a great business startup. Innovations don't have to cost a lot. The key is customer insight and really understanding how things work. Logistics and Supply Chain keynote for Seminarium Chile.

* "How AI Will Change your life - A Futurist's Guide to a Super-Smart World" - Patrick Dixon's latest book on AI is published in September 2024 by Profile Books.  It contains 38 chapters on the impact of AI across different industries, government and our wider world, including chapters on the future impact of AI on logistics, using AI to improve supply chain management. And the impact of AI on innovation.

Read more: Small things often have the greatest impact for customers, often cost very little or can even save huge amounts of cost. Logistics and supply chain example - fill empty trucks on return runs (40% of all road freight). Futurist Keynote Speaker VIDEO

Future of Manufacturing - key trends including logistics / supply chain and sustainable manufacturing - keynote speaker

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Future of manufacturing – articles, videos and presentations on the future of manufacturing by Futurist conference keynote speaker Patrick Dixon, presentations for companies such as Siemens, Gillette, Nokia, Ford, Toshiba, HP, General Electric and Airbus. Issues for manufacturers: controlling risks and quality in outsourcing and offshoring, supply chain management, prices of raw materials – especially energy. Finding next generation efficiencies – perfection in process management. Future of engineering and robotics, 3D modeling, faster prototyping, speed to market and innovation. Sustainability: protecting the environment in a profitable way. Need a world-class manufacturing keynote speaker for your event? Phone or e-mail Patrick Dixon now

Read more: Future of Manufacturing - key trends including logistics / supply chain and sustainable manufacturing - keynote speaker

Future of Logistics and Supply Chain Management globally / in Mexico - why supply chains are getting shorter, nearshoring, and impact on manufacturing

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Future of logistics and supply chain management for audience of Mexico corporate executives. Supply chain innovations, future of retail and e-commerce, future of wholesale, manufacturing trends, future of Mexican economy, US economy and future global economy. Innovation in supply chain management.

Why supply chain management is becoming more complex with growing numbers of risks of disruption of longer supply chains - and why near shoring of manufacturing will continue to grow. Regional manufacturing clusters, manufacturing hubs - examples in auto industry and computer manufacturing.Press link below to see slides of Mexican keynote on supply chain management and innovation and also video of a Q and A session. Need a world-class keynote speaker for your event? Phone or e-mail Patrick Dixon now

Read more: Future of Logistics and Supply Chain Management globally / in Mexico - why supply chains are getting shorter, nearshoring, and impact on manufacturing

90% of global trade will continue to be container shipping. Cities with large container ports will continue to be hubs for manufacturing, logistics and supply chains for the next 100 years. Future of logistics and supply chain keynote speaker VIDEO

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Future patterns of supply chains and trade.

90% of all products / goods are carried by sea - shipping containers. This supply chain trend will continue for the next 50 years and beyond.

Shipping will always be lower cost over medium to long distance than trucking or rail freight, for manufacturers, wholesalers and retailers.

That's because of the laws of physics - large container ships are highly energy efficient per kilometre per ton of freight, compared to rail freight or road freight / trucking.

It's the reason why cities with sea ports are usually larger and wealthier than cities without sea access.

Large cities with efficient container ports will always win a competitive advantage as hubs for manufacturing, distribution, logistics and supply chains.

Patrick Dixon is a Futurist keynote speaker - here at Seminarium in Chile.

* "How AI Will Change your life - A Futurist's Guide to a Super-Smart World" - Patrick Dixon's latest book on AI is published in September 2024 by Profile Books.  It contains 38 chapters on the impact of AI across different industries, government and our wider world, including chapters on the future impact of AI on logistics, using AI to improve supply chain management.

Read more: 90% of global trade will continue to be container shipping. Cities with large container ports will continue to be hubs for manufacturing, logistics and supply chains for the next 100 years. Future of logistics and supply chain keynote speaker VIDEO

Turn Green into Gold - Sustainable Business - how innovations in manufacturing and energy production are saving resources, and protecting our future

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

More than $40 trillion will be spent over the next 30 years as nations adapt to climate change and other environmental concerns. The future will be driven not by technology or innovation but by emotion – by the choices of ordinary men and women and the passion they feel about these things. They are already influencing companies and governments, who are changing at astonishing speed. Just 3 years ago it was hard to find a national leader who was talking about climate change. No it is hard to find one that does not. That’s today. Expect more tomorrow. So how can CIOs, software and hardware integrators, system analysts and others help turn Green into Gold?

Read more: Turn Green into Gold - Sustainable Business - how innovations in manufacturing and energy production are saving resources, and protecting our future

Future of Packaging Industry - 10 key packaging trends to improve marketing, cut material costs, save time, reduce waste and improve customer experience

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Future of packaging – articles, videos and presentations on the future of packaging by Futurist conference keynote speaker Patrick Dixon. The packaging industry will continue to face relentless and growing pressures from manufacturers, wholesalers, logistics and supply chain companies, retailers, government regulators and above all from consumers, to look great, prevent damage, reduce cost, cut waste and reduce energy use. Expect: rapid innovation in packaging materials, production, smart tracking, recycling efficiency and energy reduction.

Read more: Future of Packaging Industry - 10 key packaging trends to improve marketing, cut material costs, save time, reduce waste and improve customer experience

Future of logistics, supply chain management, freight, manufacturing - keynote speaker on logistics and supply chain trends

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Future of logistics and supply chain management. Future of national post offices and postal service monopolies. DHL, Fedex and UPS global competition for just-in-time courier services. Growth of air freight, alternative delivery services. Deregulation of delivery services. Distribution and supplies of components, raw materials and finished products. Package and parcel RFID tracking technologies and RFID controversy. Road, rail, air and shipping comparative costs. Inflation and outsourcing. Overnight delivery and same day delivery services - growing demand. Pharmacies and garages lead way. Integration of EPOS data. Planning security of supplies and risk management. Online tracking and tracing of products. Integration into global supply chain, suppliers, manufacturers, wholesalers, warehouses, retail.

Read more: Future of logistics, supply chain management, freight, manufacturing - keynote speaker on logistics and supply chain trends

Future of Global Trade, manufacturing, supply chain and containerisation. Why every global manufacturer will manage their supply chains differently in future and why many jobs will return to developed nations - keynote for Maersk

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Future of logistics and supply chain management - keynote for Seminarium in Peru.

global trade, containers, containerisation, shipping, freight, supply chain management, manufacturing, wholesale, retail, white goods, consumer goods, e-commerce, future of retail. Keynote lecture by Patrick Dixon for Maersk outlining key trends including near shoring, outsourcing, offshoring, future of manufacturing in China, rest of Asia and Latin America. Economics of global trade and how regional trade will grow.  Clustering of supply chains.  South to South trade in components for assembly within same region.  Future impact of demographics on global trade.   Why nations without container ports will see 40% less economic growth than nations that are fully containerised, with excellent shipping routes.  Why growth in container usage as a proportion of global trade will fall. Impact of e-commerce on retail trade, logistics and supply chain management with rapid growth of home delivery as well as click and collect.  Impact of energy saving and green tech innovation on global trade, manufacturing and supply chains.  Better use of empty trucks and containers. Impact on manufacturing and supply chain of the Internet of Things.

Need a global trade keynote speaker? Phone or e-mail Patrick Dixon now.

Read more: Future of Global Trade, manufacturing, supply chain and containerisation. Why every global manufacturer will manage their supply chains differently in future and why many jobs will return to developed nations - keynote for Maersk

How to save 110kms of truck driving across the EU each year: Product Exchanges - cut logistics costs, manufacturing cost - keynote speaker

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Product exchanges are a great way for manufacturers, wholesalers and retailers to save money. Every day hundreds of thousands of identical products pass each other on highways.  Imagine two online retailers selling the same DVD player, in Berlin and London.  The Berlin retailer wins an order from a customer near London.  On the same day, the retailer in London receives an order for an identical product from a customer near Berlin...

Read more: How to save 110kms of truck driving across the EU each year: Product Exchanges - cut logistics costs, manufacturing cost - keynote speaker

Why outsourcing is going into reverse - manufacturing and logistics reshoring after offshoring boom, as factory production in China and other Asian nations rises in price, and supply chains become more regional to save time and risk

Futurist Keynote Speaker: Posts, Slides, Videos - Manufacturing, Logistics, Supply Chain Keynotes

Outsourcing and offshoring - how economic arguments are changing with high inflation in India and China together with exchange rate shifts - which all mean higher prices for outsourced manufacturing operations than in the past. Reversal of offshoring and outsourcing to reduce risk, increase velocity, improve agility, shorten product development cycles, improve speed to market.

Improving supply chain management in complex operations. Example of Audi motor manufacturing -- difficulties in providing customized vehicles rapidly without shorter supply chains. Conference keynote lecture by Patrick Dixon, for Red Prairie, audience of logistics and supply chain executives.

Read more: Why outsourcing is going into reverse - manufacturing and logistics reshoring after offshoring boom, as factory production in China and other Asian nations rises in price, and supply chains become more regional to save time and risk