How AI Will Change Your Life - A Futurist's Guide to a Super-Smart World - Patrick Dixon signs books and talks about key messages - the future of AI, how AI will change us all, how to respond now to AI in business, personal life and government

Future of Sales and Marketing in 2030: physical audience of 800 + 300 virtual at hybrid event. Digital marketing / AI, location marketing. How to create MAGIC in new marketing campaigns. Future of Marketing Keynote Speaker

TRUST is the most important thing you sell. Even more TRUE for every business because of AI. How to BUILD TRUST, win market share, retain contracts, gain customers. Future logistics and supply chain management. Futurist Keynote Speaker

Future of Artificial intelligence - discussion on AI opportunities and Artificial Intelligence threats. From AI predictions to Artificial Intelligence control of our world. What is the risk of AI destroying our world? Truth about Artificial Intelligence

How to make virtual keynotes more real and engaging - how I appeared as an "avatar" on stage when I broke my ankle and could not fly to give opening keynote on innovation in aviation for. ZAL event in Hamburg

"I'm doing a new book" - 60 seconds to make you smile. Most people care about making a difference, achieving great things, in a great team but are not interested in growth targets. Over 270,000 views of full leadership keynote for over 4000 executives

Futurist Keynote Speakers - how Futurist Keynotes transform events, change thinking, enlarge vision, sharpen strategic thinking, identify opportunities and risks. Patrick Dixon is one of the world's best known Futurist Keynote Speaker

Futurist Keynote Speaker: Colonies on Mars, space travel and how digital / Artificial Intelligence / AI will help us live decades longer - comment before keynote for 1400 at Avnet Silica event

Future of Travel and Tourism post COVID. Boom for live experiences beyond AI. What hunger for "experience" means for future aviation, airlines, hotels, restaurants, concerts halls, trends in leisure events, theme parks. Travel Industry Keynote Speaker

Quiet Quitters: 50% US workforce wish they were working elsewhere. How engage Quiet Quitters and transform to highly engaged team members. Why AI / Artificial Intelligence is not answer. How to tackle the Great Resignation. Human Resources Keynote Speaker

The Great Resignation. 50% of US workers are Quiet Quitters. They have left in their hearts, don't believe any longer in your strategy. 40% want to leave in 12 months. Connect with PURPOSE to win Quiet Quitters. Human Resources Keynote Speaker

Future of Human Resources. Virtual working, motivating hybrid teams, management, future of motivation and career development. How to develop high performance teams. HR Keynote Speaker

Speed of change often slower than people expect! I have successfully forecast major trends for global companies for over 25 years. Focus on factors driving long term changes, with agile strategies for inevitable disruptive events. Futurist Keynote Speaker

Agile leadership for Better Risk Management. Inflation spike in 2022-3 - what next? Expect more disruptive events, while megatrends will continue relentlessly to shape longer term future globally in relatively predictable ways. Futurist Keynote Speaker

Crazy customers! Changing customer expectations. Why many decisions are irrational. Amusing stories. Lessons for Leadership, Management and Marketing - Futurist Keynote Speaker VIDEO

Chances of 2 people in 70 having same birthday? Managing Risk in Banking and Financial Services. Why the greatest risks are combinations of very unlikely events, which happen far more often than you expect. Keynote speaker on risk management

Compliance is Dead. How to build trust. Reputation of banks and financial services. Compliance Risks. Why 100% compliance with regulations, ESG requirements etc is often not enough to prevent reputational damage

Life's too short to do things you don't believe in! Why passionate belief in the true value of what you are selling or doing is the number one key to success. Secret of all leadership and marketing - keynote for 1100 people in Vilnius October 2021

Future Manufacturing 5.0. Lessons from personal life for all manufacturers - why most manufacturing lags 10-15 years behind client expectations in their day to day life. Manufacturing 4.0 --> Manufacturing 5.0. Future of Manufacturing Keynote

80% of sales are won or lost in 3 seconds, How to grow your business by giving attention to small things that really matter. Future of Marketing, Futuris Keynote Speaker - Pardavimu formule in Vilnius

Future of Retail Industry, future shopping malls, e-commerce, online and offline consumers, impact of smartphones and Big Data. Future of out-of-store shopping and 24 hour convenience stores. Retail Trends Keynote

Futurist Keynote Speaker: Posts, Slides, Videos - Future of Retail Keynote Speaker, e-commerce

Keynote on Future of Retail Industry for BNP Paribas (Bulgaria)

Expect a huge revolution in retail trends over the next decade.  The video above takes us through a large number of these issues - ranging from consolidation and emergence of super-chains, to the rise of both budget and premium brands, e-commerce, impact of older consumers - and the total transformation in physical retail, that is being driven by mobile technologies in an "always-connected" world, where offline / online merges into one total customer experience.

Price comparison sites are making things very tough for physical retailers with no online presence - and physical retailers that do have websites are faced with a painful e-commerce choice.  Do they discount the same products online, or do they try to maintain the same prices in store or on the website?

Need a world-class retail keynote speaker? Phone Patrick Dixon now or email. 

If they go with same pricing, they are at severe risk of being undercut by large volume e-commerce discounters who have very few overheads, and run everything from a huge European warehouse (like Amazon).  If they go with online discounting, they risk destroying any profitability that remains in their physical stores.

Globally, online sales already exceed $1 trillion a year.  The UK leads the world in percentage of retail sales that are concluded online - and in some sectors up to 20% of all UK retail spending is now via websites.  To make matters even more difficult, most of the rest of UK retail spending is now influenced by online searching before people go out shopping, and by price comparison sites which customers are checking on their smartphones while they are actually touching physical goods in-store.

Retailing is becoming even more confusing for traditional shops.  In the past people either tended to shop online with home delivery, or shop instore with immediate collection.  But the pattern is now mixed:  people shopping instore for delivery at home, or shopping online for collection instore, or for collection at a petrol station, or another branch of the same store and so on.

Home delivery patterns are also changing dramatically, with rapid growth of e-commerce collection points for those who do not expect to be at home during working hours.

It's all about understanding the customer, delivering an exceptional customer experience and being highly efficient, saving cost and time.

The video also covers a large number of tips that retailers can follow to increase sales - simple steps like providing seating for relatives outside changing rooms, or faster / easier checkouts.

Other issues covered in the video above:  future of shopping malls, mobile marketing to multichannel customers, ways to increase customer loyalty and engagement, how to improve call-centre customer experience, how decision-making is changing, future of mobile payment systems and impact on retail, and why most retailers are blind in some areas to how consumers actually feel.

See also:  Future of Retailing - 20 key retail trends

Need a world-class retail keynote industry speaker? Phone Patrick Dixon now or email.

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