Secret of happy customers: smart insight, better experience. Retail Industry Keynote Speaker - VIDEO

Dr Patrick Dixon, YouTube Futurist Keynote Speaker - Recent Futurist YouTube Videos - Keynote Speaker

Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. 'One customer', at home, at work, on-line, off-line, creating a cohesive consumer experience. Buying from a brand they trust and a retailer that understands them. Looking from the view of the customer to meet their needs and desires.

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