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I have advised hundreds of the world’s
largest
corporations on digital trends, and one of the biggest that CEOs and
boards are now talking about is Blockchain.
What is Blockchain and what does it mean for us? Could Blockchain wipe out our business, or
will Blockchain help us grow?
Here is a comment after my recent keynote for the global team of Generali Insurance, on Blockchain - in 2016 - you can see how accurate it was.
MORE RECENT POSTS ON BLOCKCHAIN
So what is Blockchain?
Blockchain is a very clever method for
making permanent global records, with copies held in many different places,
totally safe from corruption, deletion, alteration or cyberattack.
Blockchain uses the same technology as
BitCoin and other so-called cyptocurrencies.
BitCoin technology was developed to
allow a new “virtual” currency to be created, coin by coin, in a way that is
permanent, protected, cannot be duplicated or destroyed. It costs a lot of money, mainly electric power
to run computers, to create each BitCoin, so they are rare and have real
value. BitCoins are traded against many
other currencies.
Blockchain developed from BitCoins
BitCoins are also completely anonymous,
and impossible to track when used for online payments, as well as completely
secure.
BitCoins are controversial
because the system is so strong, that they are now the payment of choice used
by many criminal gangs, for drugs, ransom payments, arms deals and so on.
The system works because each payment is
registered in an ultra-secure database which cannot ever be altered. This means that each BitCoin can only be
transferred once.
If you spend a
BitCoin, you cannot spend your same BitCoin again. Once spent, it’s value is registered at the
speed of light to another person permanently, using a system that we call
BlockChain. Each “block” is an
individual cluster of records, and each “Chain” is a time-stamped sequence of
blocks.
But we can use the same registration
system for another purpose: to register documents rather than ownership of
BitCoins.
Why Blockchain really matters to most
industries
Blockchain means that anyone in the
world with online access can prove a particular document exists, when it was
sent, who it was sent to and so on. We
can also prove that an event has taken place, in a way which is fully
transparent to everyone who needs to know this around the world.
The implications of this are going to be
huge. And it will be many years before
we work it all out. We are at a similar
stage with Blockchain that we were with the web in 1997.
A lot of excitement and speculation, and also
a lot of uncertainty about how it will affect us all in practice.
Blockchain Boom
There is no doubt that Blockchain has
the power to completely transform every financial transaction or legal process,
every trade agreement, every insurance claim and every supply chain ordering
system.
That is why we are seeing huge
investment in Blockchain innovation, inside large companies, and a huge number
of new Blockchain startups, especially in FinTech.
Blockchain impact on real estate sales
Consider the complex processes to buy a
house. Legal agreements are exchanged
and signed. Deposits are made, and then
final payments. After this, land
ownership records are altered in government archives.
Each of these processes has to be
checked and verified to prevent fraud and protect both buyer and seller. Each of these steps can be revolutionized
using Blockchain.
And as that happens, we
will find we have new ways to validate these steps – no longer the exclusive
roles of banks and law firms.
A real estate agent could safely handle
the whole thing, backed by Blockchain technology. Indeed, buyers and sellers could do far more
themselves, cutting costs and speeding up transactions by many days or weeks.
Blockchain impact on insurance industry
Fraud is a major challenge in the
insurance industry, and means that in many nations people are paying at least
5% more than they should be, just to pay for these losses.
Blockchain could change all that, as
well as cut many other costs. Take the
auto industry and car insurance. Imagine
that every vehicle in the world has its own Blockchain record.
A global register of your car that
contains date of sale, past and current owners, details of every repair,
accident or insurance claim.
We could also create a global register
of individuals and their current or past insurance policies, or a global
register of all insured businesses and claims.
Blockchain could mean completely
automated insurance: from payment to policy issuing, to triggering a claim, to
payout, to confirmation of receipt of payment and closure of the case.
A traveller could take out insurance
against flight cancellation. The flight
record is made automatically, and shows that a cancellation did indeed happen.
Within seconds, a payment is triggered into
the policy holder’s bank account, before the traveller is even aware that the
insurance company has been notified.
Blockchain impact on banking and international
payments
Blockchain will protect international
money transfers.
I spoke at a global
payments conference recently and was shocked to discover how many global
payments are still relying on last century tech for tracking – which is why
cross-border payments are still so slow and so prone to errors.
Blockchain impact on supply chains and
manufacturing
Blockchain could revolutionise supply
chains and manufacturing, allowing buyers and sellers to be 100% confident
about receipt of legally binding orders and payments, issuing of shipping
documents, registration for customs and excise, proof of payment of import
taxes.
Blockchain in legal firms and accounting
Legal processes depend fundamentally on
proving that certain events have taken place, and in certifying the legal
consequencies of those events.
Blockchain means that legal firms can
prove that documents have been issued and in what form. Signed and dated documents can be
authenticated in a global secure register.
Blockchain in digital forensics,
compliance and regulatory processes
How do you prove that your digital
records are correct? That the date of an
email authorizing action on a health and safety matter is the real date and has
not been deliberately altered to avoid a prosecution?
Blockchain can be used to permanently
authenticate the fact of every email sent and received.
Blockchain can be used to validate all
investor information, reports, and other important information.
So what happens next with Blockchain?
Expect to see a huge number of
experiments with multiple failures along the way. As with all areas of FinTech,
we will see common platforms and systems develop, for different industries,
using common standards.
And there will be quite a fight amongst different
companies to get scale and dominance of their own industry.
The most successful Blockchain companies
will become the industrial or legal or financial “Google’s” of tomorrow, with
immense influence and power, and systems which are used in many different parts
of society.
The financial rewards will be
spectacular for the largest winners in the new Blockchain economy. At the same time, we will see some
spectacular failures and scandals.
Expect Blockchain and cryptocurrency
frauds and scandals
Blockchain is highly complex, depends on
sophisticated mathematics and is poorly understood by most small investors or
non-technical board members of multinationals.
BlockChain and cyptocurrencies are both
areas open to fraud, misrepresentation and deception on a gigantic scale, and
expert advice is needed at every stage before engagement.
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